How can I place an order?
To place an order, you must follow the steps set out below:
- 1) Select products and add to your shopping cart
You must select your chosen products by clicking on the products in question and choosing the sales format and the desired quantity. Once the product is selected, it is placed in your cart. You can add as many products as you like to your cart.
- 2) Log in or register on the site
For final confirmation of your cart, if you have not already done so, you must log in or register on the site by creating an account. You will only be able to give final confirmation for your order once you have logged in.
- 3) Complete the billing address (and the delivery address if necessary)
Once you have logged in, you must confirm or enter your billing address (and VAT No. for member states of the European Union). If your order contains paper publications, you must enter a delivery address.
- 4) Review your order
Display of your basket and the amount to be paid (any quantity discounts taken into account). If you are an AFCEN member, you must enter your discount code for 10% off (code to be requested from us).
At this stage, you can delete your current order (click on edit then delete).
- 5) Select your payment method
Click on the payment method you would like to select: Bank card, transfer or cheque
You can specify the order number issued by your Procurement Department or a company reference that you would like to appear on your invoice.
Please also email a copy of the purchase order issued by your Procurement Department to firstname.lastname@example.org.
You must also accept the general conditions of sale at the bottom of the page.
Once you have completed these first steps, a message will confirm you that your order has been taken into account.